Peer Support Program - Wellbeing Support by staff for staff.
Is there something on your mind?Not sure who to talk to?
Looking for someone to listen?
Talking to a Peer Supporter could help.
Please note that this is not the RMIT Staff Mentoring program. If you are looking for staff mentoring please click here.
The Peer Support Program is part of RMIT’s commitment to creating a culture of care through wellbeing support for staff, by staff. It offers casual, staff-to-staff support that promotes mental wellbeing, helps navigate life’s challenges, and encourages connection across our community.If you’ve got a lot going on, or simply need someone to talk to, RMIT Peer Supporters are trained RMIT staff who are here to listen, validate, and guide you toward helpful resources if needed. Support is offered in a way that’s safe, inclusive, and non-judgemental. They are not counsellors, simply colleagues who care and want to listen.
Peer support is human-focused, guided by the values of inclusivity and respect. It’s about being present, listening with empathy, and walking alongside someone during challenging times. Unlike mentoring, which is typically career-focused, peer support centres on promoting wellbeing, connection and care, not performance or progression.
The program sits alongside professional services like the Employee Assistance Program (EAP), offering a softer entry point for those who may not feel ready or need to access formal help.
You don’t have to face challenges alone.
About RMIT Peer Supporters
We know people are most likely to seek help from someone they can relate to, so our Peer Support Network aims to reflect the diversity within the RMIT community. Our Peer Supporters come from a range of backgrounds, employment levels, ages, genders and different Colleges and Portfolios around RMIT.
The Peer Support Program booking system helps you connect with Peer Supporters like you – so you can chat to someone who gets what you may be going through. Simply create a profile through the system, and use the search function to help find the right Peer Supporter.
- For counselling support, connect with our Employee Assistance Program Converge by calling 1300 687 327 to book an appointment. You can also request urgent support if needed.
- For ongoing mental health support, you can book a long appointment with your GP to discuss your mental health and wellbeing.
- For crisis support 24/7 you can contact Lifeline on 13 11 14.
- For support relating to concerning behaviour (including gender-based violence) you can contact Safer Community.
- To report psychosocial risks and incidents, go to Safety Now. and file a confidential report. Additional information relating to psychosocial risks at RMIT can be found here.
- To formally report a complaint, use the Complaints Portal.
What kind of issues can I speak to a Peer Supporter about?
No issue is too small. We know that stress you are experiencing at home can't be left behind when you come to work, and vice versa. You can reach out to a Peer Supporter when you:- Need a sounding board, or someone to listen and understand
- Have general concerns about your personal life (e.g., life stress, parenting, relationship challenges, etc.)
- Have general concerns about your work life (e.g. maintaining work/life balance, or adapting to change etc.)
- Are unsure what supports or resources are available for you.
- A source of expert advice relating to personal or workplace challenges
- An avenue for workplace complaints or reporting incidents
- An avenue for investigating unfair treatment
- Suitable for support with or discussing HR processes such as performance management or misconduct investigations.
